{"id":279,"date":"2026-10-30T05:58:55","date_gmt":"2026-10-30T05:58:55","guid":{"rendered":"https:\/\/zarfishan.com\/?page_id=279"},"modified":"2026-10-30T06:27:27","modified_gmt":"2026-10-30T06:27:27","slug":"faqs","status":"publish","type":"page","link":"https:\/\/zarfishan.com\/?page_id=279","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"279\" class=\"elementor elementor-279\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d357e e-con-full e-flex e-con e-parent\" data-id=\"f4d357e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-764a94b elementor-widget elementor-widget-heading\" data-id=\"764a94b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help Center\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73b39cc elementor-widget elementor-widget-heading\" data-id=\"73b39cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">faqs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aec6204 e-flex e-con-boxed e-con e-parent\" data-id=\"aec6204\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb72394 elementor-widget elementor-widget-heading\" data-id=\"cb72394\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc9a545 elementor-widget elementor-widget-html\" data-id=\"cc9a545\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"fq-wrap\">\r\n\r\n  <details class=\"fq-item\" open>\r\n    <summary>How do I place an order?<\/summary>\r\n    <div class=\"fq-answer\">Browse the collection, pick your favorite outfit, and choose your size and options on the product page. Add it to your cart, check out, and you'll receive an order confirmation by email and WhatsApp with a summary of every detail you chose.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>Can I change or cancel my order after checkout?<\/summary>\r\n    <div class=\"fq-answer\">Yes, you can change or cancel your order within 24 hours of placing it, as long as it hasn't been dispatched. Just message us on WhatsApp or email with your order number and we'll sort it out right away.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>What payment methods do you accept?<\/summary>\r\n    <div class=\"fq-answer\">We accept Cash on Delivery, bank transfer, JazzCash, Easypaisa, and debit\/credit cards. For advance payments, please share the payment screenshot with us so we can confirm your order quickly.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>How long does delivery take?<\/summary>\r\n    <div class=\"fq-answer\">Ready-to-wear orders are usually delivered within 3\u20135 working days across Pakistan. Major cities may receive their order sooner. You'll get a tracking number as soon as your parcel is dispatched.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>How do I choose the right size?<\/summary>\r\n    <div class=\"fq-answer\">Every product page has a size chart with bust, waist, and length measurements. Compare it with a dress that fits you well. If you're unsure, message us and we'll happily help you pick the perfect size.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>Can I return or exchange an item?<\/summary>\r\n    <div class=\"fq-answer\">Yes. If you receive a wrong size, a damaged piece, or a different item than ordered, you can request an exchange within 7 days of delivery. Items must be unworn, unwashed, and in their original packaging.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>Do you offer gift cards?<\/summary>\r\n    <div class=\"fq-answer\">Yes! Gift cards are a lovely choice for birthdays, Eid, weddings, and special occasions. Contact us with the amount you'd like and we'll send the gift card straight to you or your loved one.<\/div>\r\n  <\/details>\r\n\r\n  <details class=\"fq-item\">\r\n    <summary>Can I order in bulk for events or companies?<\/summary>\r\n    <div class=\"fq-answer\">Absolutely. We take bulk orders for weddings, bridal parties, events, and corporate gifting. Reach out with your quantity and requirements and we'll share special pricing and timelines.<\/div>\r\n  <\/details>\r\n\r\n<\/div>\r\n\r\n<style>\r\n.fq-wrap{max-width:850px;margin:0 auto;padding:10px;display:flex;flex-direction:column;gap:14px;font-family:inherit}\r\n.fq-item{background:#1c1611;border:1px solid #2e261d;border-radius:20px;overflow:hidden;transition:border-color .3s,background .3s}\r\n.fq-item:hover{border-color:#4a3c28}\r\n.fq-item[open]{border-color:#7a6030;background:#201911}\r\n.fq-item summary{list-style:none;cursor:pointer;padding:22px 24px;color:#f5efe6;font-size:16px;font-weight:600;display:flex;justify-content:space-between;align-items:center;gap:16px}\r\n.fq-item summary::-webkit-details-marker{display:none}\r\n.fq-item summary::after{content:\"\";flex-shrink:0;width:8px;height:8px;border-right:2px solid #a39a8c;border-bottom:2px solid #a39a8c;transform:rotate(45deg);margin-top:-4px;transition:transform .3s}\r\n.fq-item[open] summary::after{transform:rotate(-135deg);margin-top:4px}\r\n.fq-answer{padding:0 24px 22px;color:#a39a8c;font-size:15px;line-height:1.7;animation:fqFade .35s ease}\r\n@keyframes fqFade{from{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:none}}\r\n@media(max-width:600px){.fq-item summary{padding:18px;font-size:15px}.fq-answer{padding:0 18px 18px}}\r\n<\/style>\r\n\r\n<script>\r\ndocument.querySelectorAll('.fq-item').forEach(function(item){\r\n  item.addEventListener('toggle',function(){\r\n    if(item.open){\r\n      document.querySelectorAll('.fq-item').forEach(function(o){ if(o!==item) o.open=false; });\r\n    }\r\n  });\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34ffd42 e-flex e-con-boxed e-con e-parent\" data-id=\"34ffd42\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf7818e elementor-widget elementor-widget-html\" data-id=\"bf7818e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n  .features-bar-section {\r\n    width: 100%;\r\n    background-color: #f4f4f4; \/* Subtle light grey background *\/\r\n    padding: 35px 20px;\r\n    font-family: 'Poppins', 'Inter', sans-serif;\r\n    box-sizing: border-box;\r\n  }\r\n\r\n  .features-container {\r\n    max-width: 1200px;\r\n    margin: 0 auto;\r\n    display: flex;\r\n    justify-content: space-around;\r\n    align-items: center;\r\n    gap: 20px;\r\n  }\r\n\r\n  .feature-item {\r\n    display: flex;\r\n    flex-direction: column;\r\n    align-items: center;\r\n    text-align: center;\r\n    text-decoration: none;\r\n    color: #111111;\r\n    flex: 1;\r\n  }\r\n\r\n  .feature-icon-box {\r\n    margin-bottom: 12px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n  }\r\n\r\n  \/* SVG Icon Styles *\/\r\n  .feature-icon-box svg {\r\n    width: 32px;\r\n    height: 32px;\r\n    stroke: #111111;\r\n    fill: none;\r\n    stroke-width: 1.5;\r\n    stroke-linecap: round;\r\n    stroke-linejoin: round;\r\n  }\r\n\r\n  \/* Feature Title *\/\r\n  .feature-title {\r\n    font-size: 12px;\r\n    font-weight: 500;\r\n    letter-spacing: 2px;\r\n    text-transform: uppercase;\r\n    color: #111111;\r\n  }\r\n\r\n  \/* --- Continuous Animations --- *\/\r\n\r\n  \/* 1. Truck Animation (Side to side bounce) *\/\r\n  @keyframes truckBounce {\r\n    0%, 100% {\r\n      transform: translateX(0);\r\n    }\r\n    50% {\r\n      transform: translateX(6px);\r\n    }\r\n  }\r\n\r\n  .truck-icon {\r\n    animation: truckBounce 2s ease-in-out infinite;\r\n  }\r\n\r\n  \/* 2. Pin Animation (Up & down bounce) *\/\r\n  @keyframes pinBounce {\r\n    0%, 100% {\r\n      transform: translateY(0);\r\n    }\r\n    50% {\r\n      transform: translateY(-6px);\r\n    }\r\n  }\r\n\r\n  .pin-icon {\r\n    animation: pinBounce 1.8s ease-in-out infinite;\r\n  }\r\n\r\n  \/* 3. Support Chat Animation (Pulse \/ Scale effect) *\/\r\n  @keyframes chatPulse {\r\n    0%, 100% {\r\n      transform: scale(1);\r\n    }\r\n    50% {\r\n      transform: scale(1.12);\r\n    }\r\n  }\r\n\r\n  .chat-icon {\r\n    animation: chatPulse 2.2s ease-in-out infinite;\r\n  }\r\n\r\n  \/* Mobile Responsive *\/\r\n  @media (max-width: 768px) {\r\n    .features-container {\r\n      flex-direction: column;\r\n      gap: 30px;\r\n    }\r\n  }\r\n<\/style>\r\n\r\n<div class=\"features-bar-section\">\r\n  <div class=\"features-container\">\r\n    \r\n    <!-- Item 1: Order Tracking -->\r\n    <a href=\"#\" class=\"feature-item\">\r\n      <div class=\"feature-icon-box truck-icon\">\r\n        <svg viewBox=\"0 0 24 24\">\r\n          <rect x=\"1\" y=\"3\" width=\"15\" height=\"13\" rx=\"1\"><\/rect>\r\n          <polygon points=\"16 8 20 8 23 11 23 16 16 16 16 8\"><\/polygon>\r\n          <circle cx=\"5.5\" cy=\"18.5\" r=\"2.5\"><\/circle>\r\n          <circle cx=\"18.5\" cy=\"18.5\" r=\"2.5\"><\/circle>\r\n        <\/svg>\r\n      <\/div>\r\n      <span class=\"feature-title\">ORDER TRACKING<\/span>\r\n    <\/a>\r\n\r\n    <!-- Item 2: Store Locator -->\r\n    <a href=\"#\" class=\"feature-item\">\r\n      <div class=\"feature-icon-box pin-icon\">\r\n        <svg viewBox=\"0 0 24 24\">\r\n          <path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0 1 18 0z\"><\/path>\r\n          <circle cx=\"12\" cy=\"10\" r=\"3\"><\/circle>\r\n        <\/svg>\r\n      <\/div>\r\n      <span class=\"feature-title\">STORE LOCATOR<\/span>\r\n    <\/a>\r\n\r\n    <!-- Item 3: Support 24\/7 -->\r\n    <a href=\"#\" class=\"feature-item\">\r\n      <div class=\"feature-icon-box chat-icon\">\r\n        <svg viewBox=\"0 0 24 24\">\r\n          <path d=\"M21 15a2 2 0 0 1-2 2H7l-4 4V5a2 2 0 0 1 2-2h14a2 2 0 0 1 2 2z\"><\/path>\r\n          <circle cx=\"9\" cy=\"10\" r=\"1\"><\/circle>\r\n          <circle cx=\"12\" cy=\"10\" r=\"1\"><\/circle>\r\n          <circle cx=\"15\" cy=\"10\" r=\"1\"><\/circle>\r\n        <\/svg>\r\n      <\/div>\r\n      <span class=\"feature-title\">SUPPORT 24\/7<\/span>\r\n    <\/a>\r\n\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help Center faqs Frequently asked questions How do I place an order? Browse the collection, pick your favorite outfit, and choose your size and options on the product page. Add it to your cart, check out, and you&#8217;ll receive an order confirmation by email and WhatsApp with a summary of every detail you chose. Can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-279","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/pages\/279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zarfishan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=279"}],"version-history":[{"count":13,"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/pages\/279\/revisions"}],"predecessor-version":[{"id":302,"href":"https:\/\/zarfishan.com\/index.php?rest_route=\/wp\/v2\/pages\/279\/revisions\/302"}],"wp:attachment":[{"href":"https:\/\/zarfishan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}