Customer Care
SHIPPING & DELIVERY
Delivery Timelines
1–3 working days in major cities, 3–5 working days for the rest of Pakistan. Orders placed before 2pm are dispatched the same day.
Installation Services
Wardrobe deliveries include on-site assembly by our team shelves, rails and handles fitted, packaging cleared away.
Tracking
Every dispatch is tracked. Your order number plus the email or phone used at checkout shows live status on our Track Order page.
DELIVERY & ASSEMBLY
How wardrobe deliveries and on-site assembly are handled, step by step.
Order Confirmed
You receive a confirmation call or WhatsApp message within a few hours, verifying your address and preferred delivery slot.
Packed & Quality Checked
Pieces are pressed, folded into protective wrapping and boxed. Fragile hardware is cushioned separately.
Dispatched
The parcel leaves our facility and is handed to our delivery partner. A tracking reference is sent the same evening.
On-Site Delivery
Our team delivers to your door. For wardrobe orders, assembly begins once the delivery is checked against your order.
Assembly & Walkthrough
Shelves, rails and doors are fitted on site. We walk you through the finished piece and clear away all packaging.
Aftercare
Within 48 hours we follow up to confirm everything arrived as expected and help with any exchange or adjustment.